motorhome rental uk
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Rent Easy UK informationRent Easy (formerly Hymer-rent) starts with a new rental concept into the holiday season of 2016. Of course, the high standards you are used to won't change in any way: We continue to be at your disposal with high-quality rental vehicles and professional service.
You can rely on us.
Renting a motorhome is a matter of trust. Trained staff, standardised and transparent processes any many years of experience guarantee renting without any stress and a pleasant holiday.
Large choice of vehicles.
At Rent Easy, you will choose the motorhome that exactly fits your travel planning. Whether you plan a city trip for two or a large family holiday: Here you will find your ideal motorhome!
Rent Easy UK Rental TermsTravel Restrictions The following countries are not allowed to travel to:
Please note: If you do not book in the local currency of the country where your rental takes place the payment due dates will change and your main vehicle rental charges will be payable in full upon confirmation of your booking. This is to lock in the currency rate of the day you booked on and avoid further currency fluctuations. Some charges like taxes, compulsory fees, extra items may still be payable upon pick up of your vehicle in their local currency.
(Please note, If you book in the local currency of the country where your rental takes place the standard payment terms described under the heading Payment Terms will apply.)
Terms of payment
A non refundable booking deposit will be taken at time of booking confirmation to secure your booking. This amount will be detailed in your breakdown of pricing.
The remainder of payment will be collected 59 days prior to your rental commencement.
Payment for some physical extras and taxes may be payable at time of vehicle pick up. If this is the case these will be clearly itemised in your pricing breakdown.
Cancellation and amendment
In the event of a cancellation your initial booking deposit is non refundable. The following cancellation fees may also apply depending on when your booking is cancelled:
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
Included in rental rate
1-14 Days Hire:
Not included in rental rate
Return of the vehicle
Passenger compartment in clean condition, otherwise a fee of £120 is charged.
Toilet emptied, otherwise a fee of £150 is charged.
Pick-up & Drop-off
Saturday Pick Up & Drop off: Available for a fee of £40 for each Pick-Up/Drop-off on a Saturday. (Please note if you do not pick-up / drop-off at the agreed time every additional hour will incur fee of a £20.
You can have further additional drivers registered free of charge at the station on the day of collection. Please keep in mind, that the hirer assumes liability for the additional drivers.
Full Terms and Conditions
The following Terms and Conditions apply to the hire of motorhomes. Your contract partner is the respective local rental station, hereinafter referred to as the "Rental Firm“. Please read these Terms and Conditions carefully!
1. Content of the contract
The sole subject of the contract is the hiring out of a vehicle. The Hirer must organise the use of the rented vehicle on his/her own responsibility. The Rental Firm does not owe any travel services and in particular any travel service package. The rental contract is limited to the period agreed.
2. Minimum age, driving license, authorised drivers
2.1 The person renting and driving the vehicle must be at least 21 years old. For vehicles above 3.5 tons, the minimum age is 25 years. The Hirer as well as any other drivers must have been in possession of a respective driving licence for at least one year – for vehicles above 3.5 tons for at least 3 years – as required for driving the vehicle rented and valid within the country. It is expressly pointed out that some of the Rental Firm’s vehicles have a total weight of more than 3.5 tons and that driving these vehicles requires an appropriate driving licence. To be on the safe side, those in possession of a Class B driving licence must consult the Rental Firm about the technically total permissible weight of the vehicle rented.
2.2 Before the vehicle is handed over, the Hirer and all other drivers must present their respective driving licence and a valid identity card/passport. Please note that the Rental Firm or official authorities of the country may demand the presentation of an international driving licence (e.g. non-EU citizens). If a delay in taking over occurs due to a failure to present said documents, such delay shall be at the expense of the Hirer. If a respective driving licence cannot be presented upon renting, the vehicle shall be regarded as not collected. In such case, there shall apply the respective terms of cancellation.
2.3 The vehicle may only be driven by the Hirer himself/herself and the persons named at the time of renting.
2.4 The Hirer is obliged to record the names and addresses of all drivers to whom he entrusts the vehicle, even temporarily, and give this information to the Rental Firm. The Hirer is responsible for the acting of the driver in the same manner as for his/her own acting.
3. Rental charge, insurance
3.1 The rental charge is composed of the basic rental charge and a single lump sum service fee to be paid for each hire. The amount of the basic rental charge as well as of the service fee can be found in the price lists in force at the time the contract is concluded.
3.2 In addition to permission to use the rented vehicle, the basic rental price includes: fully-comprehensive insurance with a maximum deductible of £1,200 per damage case and any maintenance repairs incurred during the rental period, insofar as these are not attributable to improper use. Fuel costs and operating costs are to be borne by the Hirer.
3.3 The basic rental charge is calculated as a daily charge per broken 24-hour period.
3.4 Rental charges always apply from collection at the Rental Station until return to the Rental Station. One-way rental charges are not possible.
4. Booking, cancellation and change in booking
4.1 Unless otherwise agreed by the parties, the rental contract refers to the vehicle group chosen, not to a specific vehicle type or a specific layout. This does also apply when a concrete vehicle type is indicated as an example in the description of the respective vehicle group. The Rental Firm reserves the right to change the Hirer‘s booking to an equivalent or superior vehicle.
4.2 The Hirer first receives an offer with guaranteed availability of the vehicle. Unless otherwise indicated in the offer, the Hirer must make an advance payment of 30% of the total rental charge, not less than £ 300, to the Rental
Firm within a period of 5 days. Upon receipt of the advance payment by the Rental Firm in due time, the reservation becomes binding on both parties.
4.3 If the Hirer requires cancellation of the contract, the following cancellation fees are to be paid to the Rental Firm: until 61 days before the start of the trip, 30 % of the rental price; between the 60th and the 31st day before the start of the trip, 50 % of the rental price; on or after the 30th day before the start of the trip, 85 % of the rental price; on the day of hire or in case of no-collection of the vehicle: 95 % of the rental price.
4.4 Until 30 days before the originally agreed start of hire at the latest, the Hirer may choose a single time a vehicle from another vehicle group, as far as the Rental Firm disposes of respective free capacities and provided this
does not reduce the total rental charge. In such case, a handling fee in an amount of £ 50 per rebooking will be charged. A later change in the booking is not possible. However, the Hirer may cancel the booking and make a new
booking. There is no legal right to a change in the booking or in the data.
5. Terms of payment
After completion of the booking, the complete rental charge must have been received by the Rental Firm, free of charge for the recipient, not later than 59 days before the start of the hire. In case of short-notice bookings (less than 59 days before hire start), the rental charge is immediately due for payment upon completion of the booking process
6. Security deposit
6.1 The Hirer shall pay to the Rental Firm a security deposit in an amount of £1,200.00 The security deposit must be provided by means of Master- or Visa Card not later than upon collection of the vehicle. A payment of the security deposit by Prepaid Credit Cards or in cash is not possible.
6.2 After return of the vehicle, the Rental Firm will settle the security deposit, taking claims under the rental contract into account, and will reimburse the remaining amount.
6.3 The object of hire will only the handed over when, apart from a rental charge to be paid in advance, the agreed security deposit has been paid. The obligation to pay the agreed rental charge remains unaffected.
7. Collection, return
7.1 The rented vehicle is handed over to the Hirer in a condition according to contract. On both, collection and return, the condition of the vehicle is recorded by the parties and confirmed on the record by signature. The vehicle handing-over record forms part of the contract.
7.2 The Hirer is under an obligation to take part in a detailed introduction to the vehicle by the Rental Firm’s staff before starting the trip. The Rental Firm is entitled to refuse to hand the vehicle over until the introduction to the vehicle has taken place. Any delay in the handing over that the Hirer is responsible for shall be at his/her expense.
7.3 If there is no vehicle from the booked vehicle group available or if the individually booked vehicle cannot be provided by the Rental Firm, the Rental Firm reserves the right to make available a comparable or larger vehicle in terms of size and equipment. In such case, the Hirer will not incur any additional rental costs. In case a smaller vehicle should be offered and accepted by the Hirer, the price difference between both vehicles shall be reimbursed.
7.4 Vehicles can be collected from Monday to Friday between 2 pm and 5 pm and returned from Monday to Friday between 9 am and 11 am. The times stated in the rental contract are regarded as agreed. On Saturdays, vehicles can be collected and returned subject to prior arrangement and against an additional fee according to the current price list. On Sundays and public holidays, collection and return are not possible. The day of collection and the day of return are counted together as one day, as long as a total of 24 hours is not exceeded.
7.5 The Hirer is obliged to return the vehicle in a condition according to contract at the agreed place upon expiry of the agreed hire period and to complete the return procedure together with a member of the station staff. Before it is returned, the interior of the vehicle must have been perfectly cleaned by the Hirer. If this should not be the case, the Hirer shall bear the cleaning costs incurred. In case the Rental Firm must also clean the toilet, whether in part or completely, the Hirer must bear cleaning costs in a lump-sum amount according to the current price list. The return of the vehicle is confirmed by signature on the return record.
7.6 When the vehicle is returned after the time agreed in writing, the Rental Firm will charge the price according to the current price list per broken hour (however, not more than the total daily charge for each day of delay). Any costs caused by any claims asserted by a subsequent hirer or another person against the Rental Firm due to a late return of the vehicle that the Hirer is responsible for shall be borne by the Hirer. In case of a late return, the Rental Firm rejects a continuation of the rental relationship.
7.7 There will be no reimbursement in cases of late collection or early return of the vehicle. If the Rental Firm manages to hire out the vehicle otherwise, the rental charge received from such hire shall be set off against the rental charge, subject to a lump-sum service fee according to the current price list.
7.8 The vehicles are handed over with a full fuel tank and must be returned with a full fuel tank. Otherwise, there will be charged, apart from the fuel costs, a lump-sum filling service fee in a gross amount of £25 plus a gross amount of £2 per litre.
8. Ban on smoking / travelling with pets
All vehicles are non-smoking vehicles; smoking is not allowed in the entire vehicle. Travelling with pets is only allowed subject to the express consent of the Rental Firm. Any cleaning costs caused by non-compliance must be borne by the Hirer. Any costs caused by ventilation or by an elimination of a contamination with smoke, including lost profit resulting from a temporary non-availability of the vehicle for hire owing to these circumstances shall also be borne by the Hirer.
9. Notification of defects
9.1 The Hirer must immediately communicate to the Rental Station any defects in the rental vehicle or its equipment he/she has detected after the start of hire.
9.2 Any claims for services of the Rental Firm not provided according to contract must be filed by the Hirer with the Rental Firm in writing within a period of one month after the stipulated return of the vehicle. After expiry of this period, claims may only be asserted when the failure to observe the period was without fault.
10. What to do in the event of an accident
10.1 In the event of an accident, fire, theft, damage caused by game, or any other damage, the Hirer must immediately inform and involve the police. Any claims of the opposite party must not be recognised.
10.2 The Hirer is under the obligation to notify the event to the Rental Firm immediately in advance.
10.3 Even in the case of very slight damage, the Hirer must prepare a detailed written report for the Rental Firm, including a sketch. If - for whatever reason - the Hirer fails to draw up such report and if, for this reason, the insurance company refuses to pay the damage, the Hirer shall be obliged to pay compensation for the damage. For preparing the report, the form provided with the vehicle documents shall be used and completely filled in. It must in particular include the names and addresses of the persons involved and any witnesses, together with the registration numbers of the vehicles involved. The accident report must be handed over in the original, fully completed and signed, to the Rental Firm upon return of the vehicle at the latest.
11. Repairs, replacement vehicle
11.1 Repairs which become necessary in order to ensure the operating and roadworthy condition of the vehicle may be ordered by the Hirer up to £150 without consultation, any major repairs may only be ordered after obtaining the consent of the Rental Firm.
11.2 Any costs of repair disbursed will be refunded by the Rental Firm against submission of the respective original invoices and of the parts replaced, provided the Hirer is not liable for the damage (cf. Section 14 below). This does not apply to tyre damage.
11.3 When the Hirer detects a defect in the vehicle and has a repair actually required not carried out, the Hirer nevertheless must immediately notify the defect to the Rental Firm and grant a reasonable period for repair. Any circumstances specific to a particular country (e.g. infrastructure) which delay the repair shall not be to the disadvantage to the Rental Firm.
11.4 If the motorhome is destroyed without any fault on the part of the Hirer or if it is foreseeable that its use will be prevented or deprived for an unreasonably long period of time, the Rental Firm shall be entitled to provide the Hirer with an equivalent replacement vehicle within a reasonable period. If the Rental Firm makes an equivalent replacement vehicle available, termination by the Hirer pursuant to § 543 Subsec. II No. 1 German Civil Code (BGB) is excluded. If in such a case the Rental Firm offers a motorhome from a lower price group and this is accepted by the Hirer, the Rental Firm shall reimburse to the Hirer the price difference to the price already paid in advance by the Hirer.
11.5 If the motorhome is destroyed due to the Hirer’s fault or if it is foreseeable that its use will be prevented or deprived for an unreasonably long period due a fault of the Hirer, the Rental Firm may refuse the provision of a replacement vehicle. In such a case, termination of the contract by the Hirer pursuant to § 543 Subsec. II No.1 BGB is excluded. If, however, the rental firm agrees to make a replacement vehicle available at the Hirer‘s request, it can charge the Hirer with the transfer costs incurred.
12. Prohibited use, duty to take due care
12.1 The Hirer is only allowed to use the vehicle in the usual manner. This does not include in particular the participation in motor sport events and vehicle tests, the transport of highly flammable, poisonous or otherwise dangerous substances, driving on non-secured terrain, the commission of customs or other criminal offences, even if these are only punishable under the laws applicable at the place of commission. The Hirer is prohibited from subletting the vehicle.
12.2 The vehicle must be treated carefully and appropriately and must always be properly locked. The loaded items must be properly secured. The regulations and technical rules applicable to the use must be complied with and the maintenance periods must be observed. Its operating conditions, in particular oil and water levels as well as tyre pressure, must be monitored. The Hirer undertakes to check regularly whether the vehicle is in a roadworthy condition.
13. Trips abroad
13.1 Trips abroad within Europe are possible. Trips to countries outside Europe are subject to the prior approval of the Rental Firm. Trips to areas affected by war or crisis are prohibited. The Hirer/driver must independently inform himself/ herself about the traffic regulations and laws of the countries visited during the hire period as well as of any transit countries and must comply with the respective applicable traffic regulations.
14. Liability, partial/fully comprehensive motor insurance cover
14.1 In cases of damage to the vehicle, loss of the vehicle and breach of the rental contract, the Hirer is generally liable according to the general rules of liability.
14.2 Indemnity against liability within the scope of motor vehicle collision insurance with a deductible of £1,200 (fully-comprehensive insurance) is agreed between the contracting parties. The indemnity against liability shall not
apply if the Hirer or his/her vicarious agents have caused the loss/damage wilfully or by gross negligence. The Hirer will also be liable for damage/loss when
a) he/she, contrary to the Hirer‘s obligation under Section 10 above, does not hand the damage report over to the Rental Firm in due time or hands it over incompletely or with false statements;
b) he/she or his/her vicarious agents committed hit-and-run driving, refrained from involving the police in an accident or gave false information on the course of events of the accident, as far as that has affected the legitimate interests of the Rental Firm in the establishment of the damage and the breach of duty is neither based on intent nor on gross negligence.
14.3 The indemnity against liability does not refer to the agreed deductible. It only applies to the hire period.
14.4 The indemnity against liability does in particular not cover any braking,operating and mere breakage damage as well as any damage attributable to a slipping of the load or caused by wrong operation (also damage to furniture).
14.5 These provisions apply to the Hirer as well as also to the authorised user. The contractual indemnity against liability does not apply to a non-authorised user.
14.6 The Hirer is liable without limitation for all violations of traffic and administrative regulations and other legal regulations as well as for all nuisance caused by him/her or by a third party to whom the Hirer leaves the vehicle. The Hirer shall indemnify the Rental Firm against all fines and administrative fines, charges and other costs imposed by the authorities upon the Rental Firm in connection with such infringements. When using roads subject to toll, the Hirer must see to it that the respective tolls incurred are paid completely and in due time. The Hirer shall indemnify the Rental Firm against all tolls caused by him/her or any third parties to whom the Hirer leaves the vehicle.
14.7 Several Hirers are liable as joint and several debtors.
The Rental Firm shall be entitled to terminate the rental contract for good cause without observing a notice period, in particular when the Hirer subjects the vehicle to a use in breach of contract. leaves the vehicle to non-authorised persons, causes not inconsiderable damage to the vehicle, or when the Hirer continues to breach his/her other obligations resulting from the contractual relationship in spite of a warning given by the Rental Firm.
16. Storage and passing on of personal data
16.1 The Hirer consents to it that the Rental Firm will process his/her personal data for purposes of contract conclusion, handling or termination and use them exclusively within the framework of the rent-easy partners. Such data will only passed on to other third parties to the extent it is necessary for the performance of the contract, e.g. to the credit card company of the Hirer for the purpose of settlement, to the operator of the toll system as well as to the respective authority for the purpose of direct imposition of charges, costs, toll fees or fines and administrative fines.
16.2 Moreover, the Rental Firm may pass such data on via the central warning ring to third parties with a justified interest if the statements made in the rental are incorrect in essential points or the rented vehicle is not returned within 24 hours of the expiry of the hire period - also extended, if applicable - or if rental claims must be asserted in court collection proceedings or cheques presented by the Hirer are not honoured or bills are protested. Furthermore, the data can be passed on to all authorities responsible for the prosecution of administrative offences and criminal offences in the event the Hirer actually behaved dishonestly or there are sufficient indications of such behaviour. This is done, for example, in cases of false information for the rental, presentation of forged personal documents or such documents reported as having been lost, failure to return the vehicle, failure to notify a technical defect, road traffic offences or the like. Any legal obligations to
pass on data remain unaffected by the provision.
17. Other provisions
All agreements must be made in writing. This applies also to a removal of this clause.
The Hirer may only set off claims of the Rental Firm against counterclaims of the Hirer when such counterclaims are undisputed or have become resjudicata. A right of retention can only be asserted to the extent it is based on claims from this contract.
18. Choice of law, place of jurisdiction, severability clause
18.1 This contract is exclusively governed by the substantive law of the Federal Republic of Germany.
18.2 For all disputes arising out of or about this contract, the agreed place of jurisdiction shall be the seat of the Rental Firm as far as the Hirer does not have a general place of jurisdiction within the country or transfers, after conclusion of the contract, his/her place of residence or usual abode to a place abroad or when his/her place of residence or usual abode is not known at the time action is brought, or when the Hirer is a registered merchant or a person defined as equivalent by § 38 Subsec. 1 Code of Civil Procedure (ZPO).
18.3 If any provision of these Terms and Conditions should be or become ineffective or impracticable or if the contract should involve any gaps, that shall not affect the remaining contents of the contract. In such case, the parties shall be obliged to agree to a new provision that economically comes as close as possible in a legally admissible way to the ineffective or impracticable or incomplete provision.Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you. If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 2% credit card or debit card surcharge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.