motorhome rental uk
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McRent UK informationMcRent Motorhome Hire is located in London with easy access to all major airports and major road networks. McRent motorhome Hire is the largest Motorhome Hire Company in Europe with over 40 locations in Germany, Netherlands, Spain, France, Portugal, Italy and Norway.
Motorhome holidays give you the freedom to discover a new destination every day and are popular with families looking to get away with the kids during school holidays and couples who wish to explore the fantastic British countryside, heritage and Europe.
McRent UK Rental TermsTravel Restrictions The following countries are not allowed to travel to:
Actual vehicle may vary from photographs and illustrations.
The operator reserves the right to change specs and/or supply similar or higher class vehicle for the advertised price without notification. Please note: Floor-plans, interior shots and or vehicle specifications are indicative only.
The supplier reserves the right to substitute this vehicle model from the same category or from a higher category. McRent cannot guarantee any type of vehicle only the category. Please note: If you do not book in the local currency of the country where your rental takes place the payment due dates will change and your main vehicle rental charges will be payable in full upon confirmation of your booking.
This is to lock in the currency rate of the day you booked on and avoid further currency fluctuations. Some charges like taxes, compulsory fees, extra items may still be payable upon pick up of your vehicle in their local currency.
(Please note, If you book in the local currency of the country where your rental takes place the standard payment terms described under the heading Payment Terms will apply.)
Terms of payment
A non-refundable booking deposit will be taken at the time of booking confirmation to secure your booking. This amount will be detailed in your breakdown of pricing.
The remainder of the payment will be collected 59 days prior to your rental commencement.
Payment for some physical extras and taxes may be payable at time of vehicle pick up. If this is the case these will be clearly itemised in your pricing breakdown.
Rental Terms and Conditions for motorhomes in the United Kingdom*
Dear Customer, your contract partner is the respective local rental station that will hand the vehicle over to you. Therefore, upon conclusion of a contract on the booking of a motorhome, the following Rental Terms and Conditions (to the extent effectively agreed) will become part of the contract coming about between the partners and licensees of Rental Alliance GmbH, i.e. the respective local rental station (here in after referred to as the "Rental Firm") and you. Please read these Terms and Conditions of Business carefully.
(*Translation only. The only legally binding version of this document is the German one.)
1. Scope, contents of contract, jurisdiction
1.1 The following Standard Terms and Conditions [AGB] of McRent, its partners, and licensees (hereinafter referred to as "the Rental Firm") apply exclusively. Terms and conditions of the Hirer which contradict or deviate from the Standard Terms and Conditions of the Rental Firm will not be recognized. The Standard Terms and Conditions of the Rental Firm will apply even if the Rental Firm hires the motorhome out to the Hirer without reservation, knowing that terms and conditions of the Hirer contradict or deviate from these Standard Terms and Conditions.
1.2 The sole subject of the contract with the Rental Firm is hiring out of the motorhome. The Rental Firm is under no obligation to provide travel services, and in particular, no package of travel services.
1.3 In the event of a booking, a rental contract will arise between the Rental Firm and the Hirer(s) which is solely subject to English law. The statutory provisions relating to travel contracts do not apply to the contract either directly or accordingly. The Hirer will organize his journey himself and make use of the vehicle on his own responsibility. The rental contract is limited to a specific period as agreed.
1.4 All agreements between the Rental Firm and the Hirer must be concluded in writing.
2. Minimum age authorized drivers
Please note: For clients outside of the EU; Due to insurance regulations, please ensure that you have a current international drivers license. McRent cannot hire vehicle's in the UK to non-EU citizens, without an international drivers license.
Due to new insurance regulations, from now on clients from the Unites States can only travel from the UK by paying a deposit of 2000 GBP. This has increased from 1000 GBP. All other countries remain unchanged.
Please note all clients that rent in the UK must provide the following documents:
• Driver’s license
• Passport with picture
• 1 utility bill not older than 3 months:
Either - Telephone (or mobile), Gas, Water, Electric, Banks statement, credit card statement, council tax or rates, house insurance or flight ticket with a valid home address on it.
Please note that without these documents the client and the vehicle won’t be insured and McRent will not be allowed to hand out the vehicle.
2.1 The Hirer and any other driver must be at least 25 years old. For vehicles above 3,5 tons, the minimum age is 25 years. The Hirer and any other drivers must have been in possession of a Class III / Class B or comparable national driving license for at least two year – for vehicles above 3,5 tons, not less than 3 years – corresponding to the weight of the vehicle.
The delivery of the motorhome requires the presentation by the Hirer and/or driver(s) of the driver’s license and the valid identification card/passport at the time of taking possession. If a delay in taking possession occurs due to the non-presentation of said documents, such delay shall be at the expense of the Hirer. If such documents cannot be presented neither at the agreed time for taking possession nor within a reasonable grace period thereafter, then the Rental Firm shall be entitled to withdraw from the contract. The cancellation provisions set forth in section 4.3 shall apply.
The lessor or the official authorities of the country may require the presentation of an international driver’s license (for non-EU citizens).
2.2 Please note that some of the Rental Firm’s vehicles have a total weight of more than 3.5 tons and that to drive these vehicles an appropriate driving license is required. Those in possession of a Class B driving license must consult the Rental Firm about the engine size and the technically permissible total weight of the vehicle rented. If upon renting, a respective driving license cannot be presented, the motorhome shall be regarded as not collected. In such case, there shall apply the respective terms of cancellation (see 4.3).
2.3 The vehicle may only be driven by the Hirer and the drivers named at the time of hiring.
• Age limits: 25 to 75 years. Driver must have held a valid license for more than two years
• Details of additional drivers required.
• Production of valid standard driver’s license required from all drivers at the start of hire.
• Drivers are personally liable for all legal penalties (e.g.: parking tickets) which are incurred during the period of hire.
• Drivers must provide 2 separate forms of identification. i.e. utility bill (not older than 3 months), credit card and passport
• All drivers must be present
Travel restrictions in the UK
Due to insurance restrictions clients from the following countries are not allowed to rent a vehicle in the United Kingdom (London, Birmingham and Edinburgh):
Customers from the above countries who have an international driver’s license are not acceptable either.
3. Hire charges and their calculation, rental period
3.1 The hire charges applicable are those stated in the version of the Rental Firm’s price list in force at the time the contract is concluded. Any prescribed minimum rental period applicable during particular travel periods is likewise indicated in the version of the Rental Firm’s price list current at the time the contract is concluded. The prices applicable are those for the season indicated in the price list within which the rental period booked falls. A one-off lump-sum service charge will be made for each rental. The amount of this is also indicated in the version of the Rental Firm’s price list current at the time the contract is concluded.
3.2 The relevant hire charges include unlimited millage (specials could have a mileage limit at GBP 0.31 per mile), comprehensive insurance as discussed in section 12.
3.3 The daily rates applicable will be charged for each 24-hour period completed or commenced during the rental period. The rental period will begin when the Hirer takes possession of the motorhome at the rental station and end when the rental station employee takes it back.
3.4 If the vehicle is returned after the time agreed in writing, the Rental Firm will charge a fee according to the actual valid price list (up to a maximum equal to the relevant full day price for each day late). Any costs incurred as a result of a subsequent hirer or any other person making claims against the Rental Firm on the grounds that a vehicle was supplied late must be borne by the Hirer.
3.5 If the vehicle is returned before the expiry of the agreed rental period, the full contractually agreed hire charge must be paid unless the vehicle can be hired out to someone else.
3.6 The motorhome will be supplied with a full tank and must be returned in the same condition. Otherwise, the Rental Firm will charge the diesel according to the valid price list. Fuel and running costs during the rental period must be borne by the Hirer.
3.7 One-way rentals are only possible by special agreement.
4. Reservations and changes to bookings
4.1 Reservations are only binding after they have been confirmed by the Rental Firm as described in Subsection 4.2, and then only for vehicle groups, not for vehicle types. This will apply even if a specific vehicle type is mentioned as an example in the description of the vehicle group. The Rental Firm reserves the right to upgrade the client to an equivalent or superior vehicle.
4.2 Within seven days after the issue of a written confirmation of reservation by the Rental Firm, a deposit of 20% with a minimum of GBP 200 must be paid. Only then will the reservation become binding on both parties. If the Hirer exceeds this deadline, the Rental Firm will cease to be bound by the reservation.
4.3 Changes may be made to a reservation confirmed to the Hirer from the date of reservation until at least sixty days before the agreed commencement of the rental period, as long as the Rental Firm has the alternative capacity and the alternative booking corresponds to amount to the first. Re-bookings are only possible in the same calendar year.
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
- Up to 55 prior to pick-up: GBP 300 £
- Between 54 to 21 days before pick up: 50 % of the full rate
- Between 20 to 4 days before pick up: 80 % of the full rate
- Between 3 - 1 days before pick up or no show: 95 % of the full rate
Later changes are not permitted. Each rental amendment will be charged according to the valid price list. After the conclusion of the contract, the customer is not entitled to any changes with regard to beginning of term of rental.
5. Terms of payment, security deposit
5.1 The predicted hire charge, calculated on the basis of the booking details, must be received at least 59 days before the commencement of the hire in an account of the Rental Firm to be notified to the Hirer, free of any charges.
5.2 The security deposit of GBP 1000 must either be received together with the hire charge in the Rental Firm’s account at the latest when the vehicle is collected. (MasterCard, Visa) A payment of the deposit with Prepaid Credit Cards or cash is not possible. The Hirer has to pay the deposit.
5.3 In the case of short-notice bookings (less than 42 days before hire commencement) both the security deposit and the hire charge will be due immediately.
5.4 The Rental Firm will reimburse the security deposit after the final rental account has been settled, as long as the vehicle is returned as required. Any charges incurred in addition to the hire charge paid in advance by the Hirer will be deducted from the security deposit when the vehicle is returned.
5.5 If the Hirer defaults on payment, interest will be charged in accordance with the statutory regulations in force.
6. Collection, return
6.1 Before driving the wheel, the Hirer is under an obligation to take part in a detailed introduction to the vehicle by the Rental Firm’s experts at the collection center. On that occasion, there is drawn up a detailed report (check out) of delivery describing the condition of the vehicle that is to be signed by both parties. The Rental Firm is entitled to refuse to hand over the vehicle until this introduction has taken place. If the handover is delayed due to the fault of the Hirer, he must bear any costs incurred as a result.
6.2 On returning the vehicle, the Hirer is under an obligation to carry out a final examination of it together with rental station staff, with a written return report (check in) to be prepared and signed by the Rental Firm and the Hirer. Any damage not specified in the report of delivery that is detected upon return of the vehicle shall be at the renter’s expense.
6.3 Vehicles can be collected from Monday to Saturday between 2 pm and 5 pm. They may be returned from Monday to Saturday between 9 am and 11 am. Pick up and drop off times as shown in the rental contract are binding. This will incur an additional charge, to be agreed. The days of collection and return will be charged together as a single day, as long as a total of 24 hours is either not exceeded or only exceeded due to the fault of the Rental Firm.
6.4 The vehicles are delivered with a clean interior and are to be returned by the renter in the same condition as are received. Should the interior not be in the same clean condition as received, the renter will be liable for the cleaning fee.
7. Prohibited use, duty of care
7.1 The Hirer is prohibited from using the vehicle as follows: to participate in motor sport events and vehicle tests, to transport easily inflammable, poisonous or otherwise dangerous substances, to commit Customs or other criminal offences, even if these are only punishable according to the law applicable in the place where the offence was committed, for rental to a third party or for the commercial transport of passengers or for any other use going beyond that agreed by contract, in particular driving on terrain not intended for the purpose.
7.2 The vehicle must be treated carefully and appropriately and properly locked on all occasions. The regulations and technical rules applicable to its use must be complied with. It's running condition, in particular, oil and water levels and tyre pressure, must be monitored. The Hirer undertakes to check regularly to make sure that the vehicle is in a roadworthy condition.
7.3 All vehicles are non-smoking vehicles. This means that you may not smoke in any part of the vehicle. Pets may only be brought along subject to the lessor’s explicit approval. Cleaning expenses caused by non-compliance with regulations must be borne by the lessee. Any costs which may be incurred by deventilation or for the elimination of contamination with smoke, including lost profits resulting from temporary non-availability of the vehicle for hire owing to these circumstances, shall also be borne by the lessee.
7.4 If evidence of a violation of the provisions of the aforementioned paragraphs 7.1, 7.2 und 7.3 can be provided, the lessor may terminate the lease without notice.
8. What to do in the event of an accident
8.1 After an accident, theft or damage by fire or collision with a wild animal, the police must be informed immediately and also the rental station (for Telephone Number see rental contract), at the latest immediately after the working day following the day of the accident/incident. It is not permitted to accept any third-party claims as valid.
8.2 Even in the case of very slight damage, the Hirer must prepare a detailed written report for the Rental Firm, including a sketch. If, for whatever reason, the renter fails to draw up such report and if, because of that, the insurance company refuses to pay the damage, the renter shall be obliged to pay full compensation for the damage.
8.3 The accident report must, in particular, include the names and addresses of anyone involved and any witnesses, together with the license numbers of all vehicles involved and has to be over handed filled out and signed by drop off latest towards Rental Firm.
9. Journeys abroad / European Travel
Journeys abroad within Europe are permitted. Journeys to countries outside of Europe are subject to the prior approval of the Rental Firm. Journeys to areas affected by war or crisis are prohibited.
There is an additional charge for European and Irish travel to cover European/ Irish roadside assistance.
10. Defects in the motorhome
10.1 Any claims to compensation by the Hirer on the basis of defects for which the Rental Firm is not responsible are hereby excluded.
10.2 Any defects in the motorhome or its fittings/equipment which are discovered after the commencement of the hire must be reported to the Rental Firm in writing by the Hirer by returning of the vehicle. Claims for damages based on subsequently notified defects shall be excluded unless the claim is based on a defect which is not patent.
11. Repairs, substitute vehicle
11.1 Repairs which are necessary in order to maintain the vehicle in a good working and roadworthy condition during the rental period may be ordered by the Hirer up to GBP 150.00 without consultation. Repairs going beyond this may only be ordered with the consent of the Rental Firm. The Rental Firm will bear repair costs on production of the original invoices and the parts replaced, as long as the Hirer is not liable for the damage pursuant to Section 12 below. This does not apply to tyre damage.
11.2 If a defect for which the Rental Firm is responsible makes such a repair necessary, and if the Hirer does not rectify the defect on his own initiative, the Hirer must notify the Rental Firm of the defect immediately and set a reasonable deadline for its repair. Any circumstances specific to a particular country (e.g. infrastructure) which delay the repair must be taken into account here to avoid disadvantage to the Rental Firm.
11.3 If the motorhome is destroyed without any fault on the part of the Hirer or if it appears likely that its use will be prevented or withdrawn for an unreasonably long time, the Rental Firm will be entitled to supply the Hirer with an equivalent substitute vehicle within a reasonable period. If the Rental Firm supplies an equivalent substitute vehicle, any termination by the Hirer is excluded. If in such a case the Rental Firm offers a motorhome from a lower price class and this is accepted by the Hirer, the Rental Firm will reimburse to the Hirer the difference between this and the price already paid in advance by the Hirer.
11.4 If the motorhome is destroyed due to the renter’s fault or if it is foreseeable that its use will be prevented or made impossible for an unreasonably long period due to the renter’s fault, the rental firm may refuse to make a replacement vehicle available. In such a case, termination of the contract by the renter is excluded. If the rental firm provides a replacement vehicle, it can charge the renter with the transfer costs incurred.
12. Hirer‘s liability, insurance
12.1 In accordance with the principles of a comprehensive motor insurance, the rental firm will indemnify the renter from liability subject to an excess of GBP 1.000 per damage to be borne by the renter in case of damage subject to full comprehensive motor insurance per case of damage. The respective excess cannot be excluded.
12.2 The indemnity against liability described in Subsection 12.1 will not apply if the Hirer causes a loss/damage deliberately or by gross negligence.
12.3 If the Hirer causes loss/damage culpably, he will additionally be liable in the following cases:
• if loss/damage was caused by impaired ability to drive due to drugs or alcohol
• if the Hirer or a driver to whom the Hirer has supplied the vehicle leaves the site of an accident without justification
• if the Hirer fails to call the police to an accident, contrary to the obligation imposed by Section 8 unless this breach of obligation does not affect either the establishment of the cause of the loss/damage or of its amount
• if the Hirer breaches any other obligations imposed by Section 8 unless this breach of obligation does not affect either the establishment of the cause of the loss/damage or of its amount
• If loss/damage is due to usage prohibited by Subsection 7.1
• If loss/damage is due to a breach of an obligation imposed by Subsection 7.2
• If loss/damage is caused by an unauthorized driver to whom the Hirer has supplied the vehicle
• if loss/damage is due to a failure to take account of the vehicle’s dimensions (height English Road Traffic Regulations, with English Road Traffic Regulations or equivalent country signs.
• If loss/damage is due to a failure to comply with load regulations
12.4 To avoid increasing costs due to expenses incurred to establish the amount of the damage suffered, the Rental Firm will in the event of accident damage initially supply the Hirer on request with sample invoices for the type of case concerned.
12.5 The Hirer is liable for all fees, charges, fines, and penalties imposed upon the Rental Firm in connection with the use of the vehicle unless these are incurred due to the fault of the Rental Firm. The rental firm reserves the right to deduct the fees, charges, fines, and penalties from the clients’ credit card. Additional handling charges are subject to the displayed pricing lists at the rental stations.
12.6 More than one Hirer will be generally and severally liable.
13. Rental Firm‘s liability, expiry by limitation
13.1 The Rental Firm bears unlimited liability for deliberate action and gross negligence. In the case of simple negligence, the Rental Firm is only liable for foreseeable loss/damage typical of the type of contract concerned where there is a breach of an obligation the meeting of which is of particular importance for the achievement of the purpose of the contract (cardinal obligation). This standard of liability also applies in cases of obstacles to performance at the time of the conclusion of the contract.
13.2 The above limitations and exclusions of liability do not apply to claims under the terms of the German Product Liability Act or to claims based on injury to life, limb or health or infringements of liberty.
13.3 Claims which are not excluded according to paragraph 13.1 but were only limited in scope shall become statute-barred within a year of the end of the year of the claim being created and the circumstances justifying the claim and the debtor’s identity being disclosed to the creditor or the creditor, without gross negligence, being considered to be aware of such circumstances or identity. With the exception of claims for damages which are based on loss of life, physical injury, health hazards or the loss of freedom and claims based on the product liability act, claims for damages shall become statute-barred - with no consideration being given as to whether the creditor was aware of the circumstances and identity or, without gross negligence, should have been aware of such circumstances and identity - within five years of the end of the year in which the claim was created.
13.4 The McRent Terms and conditions apply. These are provided at the rental depot during pick-up and are published on our website. Additional price lists are published in each Rental Station.
14. Storage and forwarding of personal data
14.1 Tenant agrees to McRent storing personal data.
14.2 McRent may forward these data via the central warning ring to third parties with a justified interest if the statements made in the rental are incorrect in essential points or the rented vehicle is not returned within 24 hours of the expiry of the rental period (also extended, if need be) or if rental claims have to be made in judicial reminder proceedings or cheques presented by Tenant are not honored. In addition, the data can be forwarded to all the authorities responsible for the prosecution of offenses against public order and criminal offenses in the event of Tenant actually behaves dishonestly or sufficient indications here for existing. This is done, for example, in the event of wrong information for the rental, presentation of forged personal documents or such reported as having been lost, failure to return the vehicle, failure to notify a technical defect, road traffic offenses or similar.
15. Tracking System
The McRent vehicles can be equipped with Tracking Systems.
McRent authorizes the use of these vehicles up to the stated number of passengers. Each person to use the safety restraints provided at all times whilst vehicle is in motion.
17. Change of vehicle
McRent reserves the right, at its absolute discretion, to substitute a comparable or superior Vehicle for the Vehicle. In that event, I shall not be liable for any increased rental or other charges save for any addition running costs pertaining to the substitute vehicle.
Such substitution shall not entitle me to any refund and does not constitute a breach of this Agreement.
18. Release and indemnity of McRent
18.1 Subject to its obligation to deliver the Vehicle or an appropriate substitute vehicle, I release McRent, its employees, and agents, from any liability to me (regardless of who is at fault) for any loss or damage incurred by me by reason of this Agreement, including but not limited to:
18.2 Any loss or damage caused by breakdown, mechanical defect, accident or the Vehicle being unsuitable for my purpose;
18.3 Any loss or damage to any property left in or on the Vehicle, in any service vehicle or on any McRent premises or recovered or handled by McRent.
Subject to any insurance arrangements agreed with McRent, I hereby indemnify and shall keep indemnified McRent, its employees, and agents against any claims, demands and expenses (including legal costs) incurred or sustained by them or any of them by reason of my use and/or possession of the Vehicle
19. Legal venue
For all disputes arising out of or in connection with the hire contract for the motorhome, it is hereby agreed that if the Hirer has no general legal venue in Germany or if the Hirer against whom legal action is to be brought to enforce a claim transfers his place of residence or usual abode abroad after the conclusion of the contract or if his place of residence or usual abode is not known at the time when action is brought or if the Hirer is a merchant [Kaufmann] as defined by German law or a person defined as equivalent by § 38 Para. 1 German Code of Civil Procedure [ZPO], the legal venue will be that of the rental station concerned.
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.
Options and surcharges
Inside Cleaning £75.00 per rental, if necessary
Emptying Toilet £100.00 per rental, if necessary
Diesel £2.20 per liter including service, if necessary
Amendment fee £20.00 per procedure
Hourly rate £50.00 for late check-in of vehicle
Surcharge Saturday £50.00 per pickup/drop off for Edinburgh
Pick Up & Drop Off
Early Pick Up/Late Drop Off: 27 £ per every extra hour/part of an hour
If the client can't show a valid credit card, passport or ID and a valid driver's license the vehicle is deemed to be not collected.
McRent only guarantees a specific group, NOT a specific vehicles. Seats and berths may vary.Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you. If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.